Our products are immediately usable and most are downloadable. As such we do not offer a refund. If your purchase is damaged, we will provide a replacement. For physical goods, just return the damaged item and we’ll replace it. For downloadable goods, email the damaged file to us, we will send you a coupon to replace the purchase.
Our subscription products have an automatically recurring payment. If you sign up you agree to allow us to automatically bill you to continue the subscription. These payments are not refundable. You can cancel your subscription at any time but keep in mind if you cancel you will lose access right away.
We give you the option to pause your account twice during each subscription period if you need to postpone for vacations. Your end date will automatically be extended.
Notice to Persons under 18:
If you are under the age of 18 and wish to purchase items from our shop we ask that you have a parent or guardian make the purchase.